Privacy Policy
Last updated: May 2025
1. Information We Collect
We collect information you provide directly to us including photos you upload for identification, email address when you subscribe, and payment information processed securely through Stripe. We also collect basic usage data such as IP address and pages visited to improve our service.
2. How We Use Your Information
We use the information we collect to provide and improve our antique identification service, process your subscription payments, send you service updates and support messages, and monitor usage to prevent abuse of our platform.
3. Photos You Upload
Photos you upload are used solely to provide the identification service. They are processed by our AI and are not stored permanently on our servers. We do not sell, share, or use your photos for any purpose other than providing you with an identification report.
4. Payment Information
All payment processing is handled securely by Stripe. We do not store your credit card details on our servers. Stripe's privacy policy applies to all payment transactions. You can view Stripe's privacy policy at stripe.com/privacy.
5. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies or sell your browsing data to advertisers. You can disable cookies in your browser settings but this may affect service functionality.
6. Data Sharing
We do not sell your personal information to third parties. We may share data with service providers who help us operate our platform including Stripe for payments, Anthropic for AI processing, and Vercel for hosting. All providers are bound by confidentiality agreements.
7. Data Security
We implement industry standard security measures to protect your personal information including encrypted connections, secure servers, and regular security reviews. However no method of transmission over the internet is 100% secure.
8. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may cancel your subscription and request deletion of your account data by contacting us at support@hectorthecollector.ai. We will respond to all requests within 30 days.
9. Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the date above. Continued use of our service constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy please contact us at support@hectorthecollector.ai